1Return Eligibility Window

We accept return requests on eligible products to ensure you shop with absolute peace of mind:

• Items must be initiated for return within 7 days from the confirmed date of delivery.
• Products must be completely unused, unwashed, and in the exact condition you received them.
• The item must be packaged securely in its original box with all product tags intact.

2How to Initiate a Return

Starting a return process with Blissora is designed to be completely hassle-free:

Send an email to our support desk containing your Order Number and clear photos of the items you wish to return. Once reviewed, our support team will provide confirmation along with instructions on return packaging.

3Non-Returnable Items

To maintain absolute safety standards, certain categories of items cannot be returned under any circumstances:

• Perishable items, personal wellness essentials, and intimate hygiene products.
• Customized goods manufactured or altered specifically to user configurations.
• Items purchased during promotional warehouse clearance sales or flash markdowns.

4Damaged, Defective or Wrong Items

If your package arrives damaged during transport or contains an incorrect item, please notify us immediately:

Reach out within 48 hours of delivery with unboxing footage or clear snapshots showing the issue. We will dispatch a brand-new replacement immediately at no added expense to you.

5Product Exchange Policy

We facilitate exchanges exclusively for sizing issues or variants if alternative stock levels permit it. If you require a different item altogether, we recommend initiating a return for the current item and placing a new order independently.

6Refund Evaluation & Timelines

Once your returned box arrives at our warehouse facility, our inspectors perform a standard check:

• We will send a notice detailing the approval or rejection of your return query.
• Approved returns are processed straight back to the original online source card or account.
• Refund credits generally reflect within 5 to 7 operational working days, depending on bank cycles.

7Return Shipping Fees

Unless the product was shipped out defective, incorrect, or broken due to our error, you will be responsible for covering any return courier freight charges.

8Order Cancellations

Orders can only be canceled if they have not yet been dispatched from our shipping bays. Once a tracking ID is generated and the box leaves our facility, the standard return cycle must be followed instead.